12/01/2015
Anonymous
We have now had our small residential system for almost twelve months. We have had no problems and are looking forward to many years of worry free solar energy. <br /><br />We were happy with the original sales team and how easy the process was in the beginning. Our one complaint was with the scheduling of the actual installation. It seemed to take for ever. We were given several start dates only to be delayed for various reasons. Additionally we had difficulty in communication with the office staff. We played "phone tag" with many staffers in our efforts to get some straight answers for the delays. <br /><br />Finally the install date was established. The group of four installers that arrived early one morning were very professional and completed the work in one day. Two or three were working on the roof and one inside the attic doing electrical connections. <br /><br />Finally there were some delays in getting the system up and running due to city inspections and PG & E approvals.