Review for ReVision Energy

08/04/2015
Anonymous

Carrie and Bill Thomas, Islesboro Maine

Our experience was really excellent in all aspects of the process. The design phase of the project took more than two years, as we worked out what was possible and practical for us. Our design consultant, John Luft, was always prompt to respond, even after prolonged periods of silence. He provided excellent information and guidance, adapting the design repeatedly to our changing perceptions of our needs. He even visited the house twice during the process to get things right. I should add that the house is on an island, so there was a ferry to weave into his schedule. By the time we actually decided what we were going to do, we had had numerous options to consider and knew quite well what was best for us. <br /><br />The installation team was excellent. They came on time, did the work carefully and expeditiously, and were more than courteous. I enjoyed their company, while trying not to get in their way or slow their progress. The quality of the work was excellent. The installation is solid and neat. They went out of their way to make it so in tight quarters where access was a challenge. They took the time and care to bring a new plywood backing support the second day when the original piece proved not to serve perfectly. They could have made the original piece "do", but there was no question of taking such a short cut. They made this choice completely independently. I made no effort to sway their decision. At the end of the installation, they cleaned up completely. We could not have asked for a better experience.<br /><br />The system has been working as projected since its installation, and we are very happy with its performance.<br /><br />We were guided well through the contract process. As indicated above, we were very clear on our options and the costs associated with each. The only "unknowns" at this point are those associated with the discount and rebate aspects of the contract. These remain unknowns simply because we have not fully experienced them yet and do not know exactly how they will unfold. We will have a clearer sense of that once we have prepared our income taxes for the year.<br /><br />To summarize, Revision Energy's role in the project was top notch in every regard. We recommend them enthusiastically and without reservation.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support