07/08/2015
Anonymous
Panels went on without a glitch.. We got our first bill.. That's it.. We were contacted by Vivint saying our panels weren't working like its supposed to.. Ok great send an technician out to fix it.. That was 4 months ago.. You call & make appointments & no one shows up.. When you call Vivint they tell you it got cancelled.. Now our pg&e keeps going up which the panels are supposed to be helping.. We are frustrated & ready to call for legal help to get them off our roof
Reviewer reply
07/09/2015
We're sorry to hear about this experience you are having. We'd like to assist in getting things resolved. Send your address or account number to pr@vivintsolar.com so that we can address as soon as possible. Thank you!