05/26/2015
Anonymous
I entered into an agreement with Vivint Solar in June of 2014, today May 26th 2015 I have yet to receive permission to throw the breaker. 12 months since I signed a contract and they have been unable to get the system approved, they filed permits incorrectly that took 5 months to get corrected. Plus when its all done they start to threaten me if I don't throw the breaker and start paying them the day they finally get approval to turn it on. There lack of professionalism is unmatched, hands down the worst company I have ever been involved with and I strongly suggest you don't use them.
Reviewer reply
06/10/2015
We're sorry to hear about this experience. We would like to address the problems and get them resolved as soon as possible. We'd also like to know what office you worked with so that we can address the unprofessionalism you experienced because we don't accept unprofessional behavior. If you would send your address or account number to pr@vivintsolar.com we will look into your account and be in contact with you as we resolve the problems. Thank you for taking the time to write this review and provide us with feedback. We appreciate it.