05/04/2015
Anonymous
I had a 5.22kW system installed by SolarGaines in December of 2013 and couldn't be happier with the experience of installing the system with SolarGaines and the production of my panels since installation. The sales process was extremely smooth, I work long hours and the team was able to do most of the process via e-mail. SolarGaines also sent a team out to my home and was able to measure dimension, determine the suitability of my home and send me a proposal extremely quickly. The SolarGaines team was able to provide me with several options at different price points depending on my goals for the system. Their prices were very competitive and made economic sense for our installation. Once we had signed our contract, the team was extremely quick to get materials ordered and installed at our home. The whole process from contract signing to completed installation was ~3 weeks. We were also under a time crunch to get the system installed before January 1 so I could claim the Federal Tax Credit for 2013. SolarGaines made this happen even around the Christmas holidays. The Company helped to work with our HOA to gain approval of the panels and placement of the inverter. The actual days of the install we barely knew they were at the home, they worked quickly and efficiently. SolarGaines also handled all of the paperwork with BG&E, setting up an interconnection agreement with the utility and ensuring we were on 'net metering' before the system went live. They also put us in touch with a SREC broker to handle the sale of our SRECs (the fee is extremely nominal and worth not having to complete the sales myself). The system has performed excellent since installation. I often log onto the "myBGE" website to view our daily energy usage and am always pleased with our system's performance. We have a home office where someone is working with a computer and lights each day, which also required heating and air conditioning and even in the winter we are producing excess energy and feeding it back into the grid. <br />Approximately 6 months after the system was installed we had an unrelated roof leak (we had a new construction home and the builder did not attach a flushing correctly, nothing to do with the solar panels). The panels were, however, blocking the builder from completing repairs. SolarGaines sent a crew out and charged a very nomial fee to remove and then reattach the panels for the builder to be able to complete repairs, and they were also able to meet the builders tight windows for which I was extremely thankful. <br />If you're looking to do a PV solar system definitely give these guys a call!