Review for Vivint Solar

03/15/2015
Anonymous

So Far So Good

We signed in April, Panels installed in October, meter installed January 9. We were on line January 21. We knew it would take about 6 months because of political issues here in Hawaii. Just a note to let others know that once the system is tested it is turned off until the approval from HELCO is received. Our last bill was higher than normal since I was under the impression the system was live. My mistake. Our power bill dropped from $156 to $38 and next billing cycle should be less. Our solar generation was $65.04. Remember this is still winter and our generation should increase, so we added a hot tub and are waiting to add air conditioning! The process was a little slow, but the company sent emails updating on progress. The installation was perfect!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 03/25/2015
We're so glad to hear about the money you are saving! Yes, the process tends to be a little slow. We wish we could speed that process up but unfortunately a lot of that is out of our control. But the wait worth it and it sounds like you are starting to enjoy the benefits. We're glad you chose to go solar and we thank you for writing a review. We wish you the best!