Review for Sunrun Inc.

03/03/2015
Anonymous

The biggest mistake you will ever make.

So, you think you want solar. You want to be green and save money. You're not a millionaire. Haven't had anybody die and leave you twenty grand. I get it. We were there, too. We had an average-sized house with one child. We want the best in our lives without having to sweat it out in the summer and freeze in the winter. <br />We got Vivent Solar's contact information at a party a friend threw. Hey, they had a decent experience, didn't have to throw down any cash and were saving money.<br />Easy-peasy, right?<br />No.<br />At the time of this review, it has been SIX months and we still have no solar. Just panels that reflect the sun and nothing else. And I HAVE CALLED. And called and called some more. I've had repairmen come out and inspection after inspection. <br />And you know what? I still have no solar. No money saved. And I've lost time, while this company does who-know-what. <br />Here's some advice. Go with someone else. I'm not saying I didn't deal with nice people. They were kind. But at the end of the day, kind won't lower my power bill. I want someone who knows what they are doing. And it isn't Vivent.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 03/25/2015
We are sorry for the experience you are having. We want to help address the issues you are having. If you send us a private message on Facebook (or send an email to jerra.stout@vivintsolar.com) with your name and account number, I will have someone look into your account and see if there is anything we can do.