02/17/2015
Anonymous
I don't consider myself as an "easy" customer. Especially when it comes to such a highly technical project with big expense.<br /><br />I wanted exact details with cost breakdown at component level, wanted to pay the least possible price, get the best hardware and a long warranty. Mark stayed unfazed with ALL my questions, got me the details per my request, and agreed to the price I wanted to pay for the hardware I asked for. It left him with not very high margins but he had committed to earn my business and came through.<br /><br />I had taken quotes from more than 20 other solar installers prior to Mark and none of them gave me the details and price I wanted. Few even felt insulted and became outrageous at my "preposterous and unreal" expectations.<br /><br />I knew what I was asking for and had good reason (with proper details) for the price I wanted to pay. I did my research very well before getting onboard the solar bandwagon.<br /><br />Recommendation for anyone considering Solar Electric system in NJ : <br />Get yourself educated about how a solar system works, what does SREC mean and its value and potential value in future.<br />Learn all the financing options. I personally recommend against any "lease" option.<br />Ask for detailed proposal including panel layout diagram, list of hardware to be used, warranty from manufacturer as well as installer.<br />Take a few proposals and compare them well. Remove all the noise about financial benefits etc. Try to see what you r paying and what exactly u r getting for it. Financial jugglery will be same for them all.<br /><br />Dont : Do not go with the "first buy u meet in HomeDepot/Lowes"<br />Do not just sign up with the first guy who will knock your door or send you a postcard in mail.