Review for Vivint Solar

01/19/2015
Anonymous CA

Don’t do it!

Don't do it! I signed a contract with Vivint Solar in May of 2014. It is now the third week of January 2015 and I am still not hooked up. Their customer service is horrible. I never know when they are going to come out and I have gone for weeks with no contact from anyone in the company. They make a lot of promises about gift cards, etc. that they have not kept. Most of the time if I have gotten a person's name and contact information, I find shortly thereafter that they have left the company.

Reviewer reply 04/27/2015
We're sorry to hear about your experience. Since you wrote this in January, has your experience with our employees improved? Email us any additional complaints or concerns, along with your account number, and I'd be happy to help (socialmedia@vivintsolar.com). Thank you for the feedback and for taking time to write this review.