Review for Mimeos Sustainability

01/09/2015
Anonymous

solar installation

We had presentations and bids from five solar installers over a two year period, first considering leasing, and finally deciding on buying. We learned of Mimeos from a neighbor who had used Mimeos. Matt at Mimeos presented the clearest explanations of the various options and costs, with the considerations of our particular financial situation and needs. We now have a system of 20-250watt panels.<br />To begin with, the comparisons with other companies made this an easy choice to go with Mimeos. Matt explained all aspects of the possible systems and their benefits, the installation time and process, DWP approval procedure, and the rebates and tax incentives. Complexities became clear and Mimeos makes every effort to make the process as easy as possible for you.<br />Since we had interviewed four other companies, we had a much better idea of what was sales and what was real and, be forewarned, these solar representatives are all about selling, with an emphasis on "sign here now" with various "lower costs" incentives, which after a while we came to realize they all use. I found myself asking why, if this can cost so much less than first presented, didn't you offer that first, rather than when I'm showing you to the door. Also, unlike other reps, Matt took sun exposure readings and looked at electrical usage and our needs to assess possible configurations; other companies just "knew" what would work and were only interested in electrical usage to see if we qualified for rebates.<br />With Matt, the costs were what was presented; the paperwork (thankfully) was all completed by Mimeos; in fact the documents and paperwork you'll later need for tax rebates is prepared for you, making the process very clear and simple at tax time. DWP rebates are filed for you. During the whole procedure, you are kept current via e-mail; paperwork that needs your attention or signing can all be done at your convenience and returned via e-mail.<br />We had our roof recovered first as it was 25 years old and in dire need. Our roofer offered to inspect the roof again after the panels were installed to make sure that the installers did not cause any problem with his work. He reported that the installation was very well done and maintained the integrity of his work. Further, having been an electrician many years ago, I appreciated the very good work done by the Mimeos electricians, where they took care to make the installation as unobtrusive and neat as possible.<br />Mimeos monitors the system via the internet so that you and Mimeos can always see online how your system is functioning and, if a problem ever arises, Mimeos can correct. <br />Lastly, ALL of the Mimeos workmen and technicians were a pleasure to work with, both personable and thoroughly professional. We couldn't be more pleased with the process and the outcome. My wife and I highly recommend you consider Mimeos before signing with any other solar company. <br />Jim and Linda, Mt. Washington, Los Angeles

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support