12/02/2014
Anonymous
Had to chase them to get estimate, should have stopped there. Installation was slow, finished install last week of contract. Panels have slight dip, was told they could be shimmed, but now told to live with it. Lots of new people working with little solar experience. Been trying for 4 months to get system registered with the state, Astrum refuses to help because I don't want to sign a contract with them as aggregator.<br />I'm unable to register because I need electricians license # and other info only Astrum has.<br />Whole experience a nightmare.
Reviewer reply
12/03/2014
We would like to apologize for the issues you have reported with your installation and would like to follow up with you to get them resolved. Can you please email us at info@astrumsolar.com with your contact information and reference this SolarReviews post as we are unable to identify you from the post you submitted.