Review for Direct Energy Solar (formerly Astrum)

11/22/2014
Anonymous

Very poor communication and coordination

Sorry that we went with this company. So many mishaps from beginning to end. Poor communication misquotes and lack of professionalism all around.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 11/25/2014
We are sorry that we did not meet your expectations. The majority of our customers rate us very high on experience, so when we miss on delivering against someone's expectations, we are very concerned about it. If you would like to share specific feedback we can use to either resolve current issues or improve on the experience we provide, please email us at info@astrumsolar.com so we can reach out to you.