09/13/2014
Anonymous
Having little knowledge or association with solar power, I spent a couple of months researching the science, application, installation, economics and user reviews and Sierra Pacific came out on top. I purchased the system and to date, it has exceeded my expectations.<br /><br />So what sold me:<br /><br />- Knowledge of the systems, availability of product and applications for my situation,<br /><br />- Low pressure sales and patience with my continuous questioning,<br /><br />- Outstanding reviews by previous clients of Sierra Pacific,<br /><br />- Wide variety of products and installation methodologies,<br /><br />- Overall handling of complaints as identified by the BBB. Sierra Pacific has gone out of it's way to their detriment to resolve customer complaints regardless of their validity,<br /><br />- On site (at my home) evaluation by SP engineering using to date technologies to estimate ideal production designs, <br /><br />- Personal meeting with the SP President, Jason Hanson: he is innovative, progressive, an active member of the industry and is customer driven...in effect, he "gets it!"<br /><br />- Flexibility: there were last minute design changes on my part. The SP team handled it, adjusted the design adding more KWH and aesthetics to the installation,<br /><br />- Turn key results: gave them the green light, they handled the city, the power company and any of the other details necessary for compliant installation.<br /><br />If this has not convinced you, maybe you are not ready for solar power.