Review for Endless Energy

08/28/2014
Anonymous

home install

Our rooftop system was quoted in April with an expected completion date of early July. While the panels were mounted on time, the system is still not operational (end of August). Our system required some additional support bracing in the attic. The issue with this work was that the workers left a complete mess in the attick (sawdust and wood chips everywhere). <br />Once the panels were installed and the structure was fortified, it has taken forever for the final sign off from the electric company. Once we received sign off, we heard nothing from Endless Mt Solar. It was only after repeated calls that we were instructed to "turn on" the system. Problem is, there are 3 seperate breakers that need to be turned on (2 outside and 1 inside). <br />In addition, the system the company touts in their sales pitch that will monitor your output, is not working. That required several more phone calls and emails to finally get someone to come out. <br />We are now 4+ months into the install and still don't have the system up and running. Based on our experience with the company, we would not recommend them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support