Review for Direct Energy Solar (formerly Astrum)

06/30/2014
Anonymous

Srec account statements needed

Your Original Review : Simply Copy and Paste to a Review Site Above<br /><br />The installation went relatively well. The locus meter was installed incorrectly at first, but it was corrected and Astrum did the right thing by crediting my Srec account. The one thing Astrum could do better? Ongoing Srec statements of account. I feel I have to check in from time to time to check on my Srec Status. I shouldn't have to.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Reviewer reply 06/30/2014
Thank you for your review and your comments regarding how we could do better on SREC payments. We are currently looking into options for managing our SREC brokerage and hope to have an improved platform for this soon.