Review for Direct Energy Solar (formerly Astrum)

03/05/2010
Jason Devine

Astrum provided a complete, turn-key solution. they were recommended to me by a coworker. Their engagement process was simple and all business interactions were polished and professional. Their Web based price quote tool was impressive as it automatically calculated incentives, power production and even included an ROI model (even if "optimistic"). <br /><br />After engagement they handled all the permits and grant applications. The installers included a team of 6 - 8 people, including licensed electircians, professional roofers, etc. The team was supervised by a senior installer who answered all my questions. Two months after install (and two 20" snowfalls) we have had no faults. 700kwh so far<br />Astrum offered to provide a up-front discount in return for signing over our Solar Renewable Energy Credits (SRECs) to them for 10 years. The `discount` was desirable because otherwise it would be taxable income.

Sales process
Price charged as quoted
On schedule
After sales support