Review for Longhorn Solar, Inc.

12/16/2013
Anonymous

Jumping into Solar Power head first

We had been considering the installation of a Photo Voltaic system for quite some time, but had always put it off due to the cost. After attending the 2013 Solar Tour put on by Pedernales Electric Cooperative (PEC), we re-calculated the numbers and they now made sense. We looked five different companies and received proposals from the two that came out on top based on internet reviews (both were on PEC's list of trusted installers).<br /><br />We chose Longhorn Solar after talking to a number of folks that have had systems installed by them. Their pre- and post- sales communications prior to the install were good, and they were willing to work with our schedule for installation during our planned vacation days.<br /><br />As installation day neared, the weather turned and the schedules were pushed. The folks at Longhorn Solar were able to work the schedule to allow the install to occur while we were at home.<br /><br />The day of the install, a crew of seven showed up on time and, despite the cold and windy weather, managed to install the entire system in 1 day, staying late into the evening to ensure everything was finished up correctly.<br /><br />Our system consists of 56 260W panels from RenaSola feeding two Aurora PVI-6000 inverters by Power-One. Even in the gloomiest of days, the system still produces an impressive amount of energy, pushing power into the grid even at dusk, after sunset.<br /><br />If I have any "needs improvement" comments about Longhorn Solar, it would be the internal communication seemed to have been a bit off regarding the Interconnect Agreement with PEC, as well as my request to be notified prior to charging my credit card was missed a couple of times. However, overall, the folks at Longhorn Solar were professional very responsive.<br /><br />More than a week into operation now, and all seems well. PEC has installed the Interconnect Power Meter at their service drop and the system is producing. It is pleasing to see the meter actually "spin" backwards. I have also been able to connect my inverters to my computer to download the daily power production.<br /><br />It is important to do your own research about your solar system install before proceeding. Educate yourself regarding how these systems operate (even if only the general overview). <br /><br />If I had to do it over, I would choose Longhorn Solar without hesitation.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support