Reviews by SandBKnox

Maryland Solar Solutions

I have been impressed with the competence and professionalism of MSSI from the first in-home interview through the installation and endless paperwork required by the county, BGE and GATS. They clearly set up their approach with the perspective of the customer in mind.
Colette, the company president, came to the house to make the presentation.
She had a written proposal based on the information I had given her over the phone and SHE HAD A COPY FOR ME.
The projections of energy that we would produce were conservative and consequently probably realistic.
She went up on the roofs and took measurements.
The payment schedule allowed us to reserve the final 10% until after we were producing energy and were fully satisfied so I had no qualms about not being able to get their attention after the bill was paid.
Every time I called, I got a person who listened to what I had to say, was competent, dealt with the issue and followed up when necessary. How refreshing!
The crew showed up when they said they would, did a great job and were courteous and respectful. They even spray painted the metal conduit to match the color of house – a nice touch. They hooked up to the service panel and my modem with a minimum of disruption. Everybody knew what they were doing!
After the installation, there is still quite a wait for county approval, registration for Solar Renewable Energy Credits (SREC’s) and installation by BGE of a net meter. MSSI took the initiative in coordinating things every step of the way.
There were no add-on charges.

I don’t usually wax eloquently about businesses I encounter, but this one is exceptional.... read more

Type: Residential Electric

Reviewed: 12/09/2015