I was impressed by the fact that these solar panels are made in America and have a 30 year guarantee.... read more
Type: Other
Reviewed: 09/15/2017
I wanted this type because Dale (salesman) told me these have a 90% performance guarantee after 21 years, and even at thirty years they should perform @ 86%. So, to me, this was to say that they would continue to provide me with the 3kW for a longer period of time.... read more
Type: Other
Reviewed: 09/15/2017
My solar panel purchase and installation was much easier than I ever thought it would be. My one regret is that I felt a little pressured to make my decision the very day the salesman spoke with me; the pressure was that I might not be eligible to receive the Ambassador discount [about $4000.00] if I waited to decide. Because, after he left I felt I hadn't done due diligence in looking at other company's offers and prices before just signing on the dotted line for such a big investment.
Aside from my one regret I have been SO pleased with everything else FES has done.
1. They made it very easy for me to get a loan, at a VERY fair interest rate, with a Bank they work with (so I didn't have to go in search of a loan on my own - which would have delayed the process for me).
2. The installers were prompt, professional, and courteous. The installation started in the early AM and was done before noon.
3. FES had made all the arrangements with my HOA in order to proceed within their guidelines, and also made all arrangements with the city inspectors, so I did not have to think twice about either of those hurdles.
4. FES sent an employee to meet and facilitate the final (post-installation) inspection.
5. It was a few days less than one month from the day I signed the paper to move forward to the day my system was "up and running".
6. And, lastly, FES had a representative make an appointment with me to sit down and go through a completion checklist so that I would be comfortable with the workings of my new system.
My system has routinely been delivering the promised amount of energy and my P.G.&E. bill has dropped to exactly what Dale had estimated .... around $40.00. So, for example, July, 2016 my energy bill was $207.84, and July this year it was $39.83.
Because of the kind, courteous, and prompt service I have been afforded by FES employees, as well as the performance of my solar system so far I would DEFINITELY recommend that a prospective buyer strongly consider this family-owned, community-minded company to meet their solar energy needs.... read more
Type: Residential Electric
Reviewed: 09/15/2017
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