We inherited the system when we purchased the home. HAD I KNOWN we would not have assumed the lease. Had to pay 2750.00 to have system removed and reinstalled when I had to get a new roof. They sent out a contractor who is now holding our panels hostage because they Sunnova are refusing to pay him. I have made numerous calls to Sunnova and they have never once returned my calls to rectify the situation. All they say is that the issue is with the "escalation team/legal" and say someone is going to call but they never do. I have been with out my system now since the 4th of August 2017. I am demanding my money back now for the removal/reinstall and the months lease payment. Its gotten to the point of ridiculous now.... read more
Type: Residential Electric
Reviewed: 08/28/2017
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