Reviews by Jizmo

Sunrun Inc.

I contacted a sales rep at Vivint in April '17 and every step of the way from initial consultation to system installation and activation was quick, professional, thorough and always kept up-to-date with expected timelines for the next step in the process.
Vivint sent an electrical crew out to update my wiring from the street to my electric panel (circuit breaker box) - all new and very cleanly wired - upping my home's capacity from 60 to 100 amps to be sure the solar panels would run optimally; and that upgrade was at their expense.
A week later, another crew came first thing in the morning to install the panels. They were efficient, cleaning up any left-over debris and happy to answer any questions I had.
The time waiting for my local utility to switch-out my meter to the net meter took a little while, but that's not in Vivint's control.
16 weeks from consultation to activation. System is producing more energy than I require on a daily basis, so excess energy is sent back to the grid for me to use when I need it, already in my account so I don't pay for it at their higher rates.
Only a few days in as a user and I'm pleased beyond my initial expectations.
Quick overview:
Vivint sales rep and customer support has been nothing less than professional and the same for all site work performed.
Unless I get some kind of surprise in the billing aspect of this partnership, I expect that this will be a great deal, as PPA vs ownership goes.... read more

Type: Residential Electric

Reviewed: 08/13/2017