Reviews by bellorum

All American Solar LLC

Let's be honest, something like solar has its variables and a can only provide so much efficiency. But that's not the point here - The point is that when you buy a system that's nearly $50,000, and are told it's one of the highest systems a company has installed; then you should legitimately expect them to honor what they say.

The GOOD: My salesman was awesome. He was thorough, transparent, and honest. He gave us a lot of time, and drove up at least 6 times from 2 hours away to ensure everything was good. He maintained communication with us, even when his company would not...

The Rest of it (BAD): I was sold on the concept of 100% solar, with a new water heater, A/C, and a 10kw system. I also got an attic fan, additional insulation, new air returns, and radiant barrier to increase thermal efficiency in the home. Here is what I got:

- 8kw solar
- a new solar hot water heater (that doesn't seem to do a darn bit of good on energy efficiency)
- a new A/C with all the bells and whistles
- a flooded bedroom with significant damage that I HAD TO REPAIR!
- a wall was cut out in my living room (and still is)
- I still have an energy bill of between $35 and $90
- I have one panel not producing power at all
- And man have I received a TON of promises and NO follow through.

The company loves to tell you they'll take care of you and they'll help you out. But what happens when you hang up the phone? Not a darn thing. They don't return phone calls, they don't service their equipment (as they promised to do), they fudged the contract and duped me into an 8kW system over a 10kW system when I was CLEARLY told I needed a 10kW and would receive one... In fact, on my second contract - which the business owner proffered in lieu of his salesman - the number of solar panels is blank.

Bottom line, I've given these guys a heck of a lot of money, and more than a fair chance to make things right. But when the original job takes 4 MONTHS to complete, and now 5 additional months later things are not right -- I'm fed up. DO NOT go through All American Solar. They are NOT All American... unless the general populace in America is a bunch of con artists, that is.... read more

Type: Other

Reviewed: 07/07/2017