Takoma52

Reviews by Takoma52

1 Review

Enphase Energy

We have 44 microinverters part 800-00065-r03(M190) and have had 12 fail within 4 years. Waiting almost 2 months for a replacement during summer. Customer Service is bad, they won't consider a bad lot of inverters until a home experiences a 50% failure rate !!! Why wasn't THAT statement printered in their warrenty.

Type: Other

Reviewed: 08/26/2016

Substandard
Dear Takoma52, my name is Charlotte and I run the Customer Advocacy program at Enphase. We are very sorry to hear about the issues with your Enphase system and I assure you that we take your concern very seriously. I would like to help. My direct line is (877) 797-4743 extension 7250, or you can send me an email at charris@enphaseenergy.com with a contact where I can call you at your convenience.

Thank you for your time and I look forward to hearing from you.

Warm regards,
Charlotte

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