Sojourner

Reviews by Sojourner

1 Review

Mass Renewables

After an extended analysis of the pros and cons of purchasing and installing a solar photovoltaic panel array, and review and solicitation of information from several experienced, well rated solar installers, we chose Mass. Renewables to do our installation. We were very pleased with the result. Mike Kelley, head of the firm, turned out to be an easy person to do business with. He was flexible with negotiation of the contract, prompt in following up and responding to our questions and needs, and diligent in seeing that the installation went according to schedule. Deb and Dianne in the office were very efficient in providing us with a provisional system design and projections of output, cost and return, which we had them revise several times before making a commitment to go ahead with an agreement. Despite these issues, we got the work done in 2015, ahead of the agreed upon early 2016 timeframe, which was gave us a nice tax credit for 2015.

The crew assigned to our project was professional, prompt and courteous throughout the several day install. This is not a project for the DIY enthusiast. Even licensed electricians need training and significant experience to do this work properly. Nick, the electrician who works for Mass. Renewables, proved to have the expertise needed to deal with the individual characteristics required of our installation.

Mike was also diligent in getting the required town permits and inspections, and in providing us with the information about and referral to a solar aggregator he has worked with, who then got us signed up for the SREC (solar renewable energy certificate) state program. This will provide us with a 40 quarter cash income based on the aggregator's sale of our solar production in 1000 kWh increments, as part of larger blocks of solar energy output to third parties. It was one of the key points that convinced us that the significant upfront cash cost to install the solar array could produce a return on our investment within a reasonable period of time (in fact, the break-even point where we are projected to recover our costs, is less than 4.5 years). For those who are considering the alternative of leasing the solar panels from the many available installers promising zero upfront cost, we think the decision to own the system is the better one, promising significant returns in a reasonable time frame.

After a month of use, our solar output has exceeded the projections provided us by Mass. Renewables when we were analyzing the project prior to contract. Our January electrical bill based on net consumption was about 25% of what it was a year ago, while the projection provided was closer to 50% of year ago consumption. While one month can't be projected to continue at this rate, it is indicative that the projections were conservative. We are also very pleased with the warranties of labor and equipment provided with our install, which extend well beyond our anticipated use of the system (and are transferrable to any subsequent owner of our home), given our personal circumstances.

In conclusion, I would encourage people sitting on the fence about solar to give Mass. Renewables a call and let them analyze your possibilities without exacting any pressure to sign a contract. After comparing their responsiveness with alternative suppliers asked to provide the same kind of upfront information, there was no comparison. In every respect, Mass. Renewables did a better job, and their price was more competitive and responsive to our individual situation. A+ rating.

Type: Residential Electric

Reviewed: 01/26/2016

Excellent

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