Sunrise Solar

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Installer

Installing solar since 2021

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3.25 from 1 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Sunrise Solar reviews


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3.25

Avg. rating

Breakdown of consumer reviews

Sales Process

5.0

Price as quoted

5.0

On schedule

2.0

Installation quality

2.0

After sales support

2.0

Latest bad review thumbs down

Alexander Kosmicki | Linwood, Kansas | 02/20/2021

Good equipment and design, poor execution

Sunrise solar offered good equipment. I had been doing some research and was already familiar with what they where offering and liked the design they came up with. The sales person was quick and flexible. This flexibility gave me the impression that they where a capable company. They made some promises they could not keep though. Promised a three to four month delivery and they promised to do the work according to code. I am ok with the longer time frame, but they did not reach out to give me updates, leaving it to me to call them outside of the promised range of four months. Various parts of the installation where not done well. The cables and connectors where left out in the weather to get wet. Creating a situation where moisture may be sealed inside of weather resistant connectors instead of outside. The correct grounding lug was not obtained for a breaker box such that 3 of 7 aluminum strands are not landed under a connector. The micro inverters are mounted with one bolt instead of two causing some of them to be cock eyed. The lead installer mounted the breaker box directly on on exterior masonry wall and did not understand why this was a problem. He did however decide to put a piece of plywood behind the panel after I mentioned it. The wrong micro inverters came to the job sight so the installers put them in. More than three weeks later and I am still waiting for at least a phone call or such on when this will be resolved. Sunrise solar asked for full payment before they had the micro inverters installed as bid. I did pay to speed up the net meter installation, but now wander if I’m screwed. My confidence in them is no more. I can only assume there are more issues with the installation hidden to me. They did not put their name on the equipment and did not leave any manuals for me to verify correct installation with. They really tried to make us happy while they where on site, the panels, combiner box, micro inverters, ground mount and design are good, but the company operates without much regard to the quality of their electrical work or communication to the customer. Others have had a good experience with them so mileage may vary.

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Texas - Austin

5114 Balcones Woods Drive Suite 307 #250, Austin TX, 78759

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5114 Balcones Woods Drive Suite 307 #250, Austin TX, 78759
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Sunrise Solar