SunCool Energy Company

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Updated: 14 November 2019
Installer

Installing solar since 2009

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3.77 from 14 Reviews

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SunCool Energy Company reviews


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3.77

Avg. rating

Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.7

On schedule

4.4

Installation quality

4.4

After sales support

4.1

Latest good review thumbs up

Wendy S. | Palm Beach Gardens, Florida | 11/14/2019

Delivered as Promised

I had appointments with 3 other companies before going with Suncool. My salesman was Junior and he was the most informative of the bunch. He spent his time educating instead of pushing for a sale like the others. The install took a little longer than expected due to some issues with my roof but the crew was awesome and respectful of my property. I highly recommend Suncool.

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Latest bad review thumbs down

Surprised | Alachua, Florida | 06/13/2021

The salesman is silver tongued

This is a 3 year update of my system that was installed in January 2018. Took 6 months before I could get the installer to complete the battery storage portion of the install. February 2020 the inverter went bad and asked Scott to have the installer to swap out the inverter that was sent by the manufacturer. 3 months have passed with me phone calling and texting. Texted the site installer and no support. Would not recommend based on my experience. Actual install and follow up service is bad.

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Joe D. | Boca Raton, Florida | 11/14/2019

Excellent from Start to Finish

I purchased a solar system with Junior... I was skeptical. I thought there had to be a catch. In reality, the money you would have sent to the electric company now goes to equipment you own! Once it's paid off, you keep it! The equipment and your money. I only wish I'd done it sooner. Thanks Junior.

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Kellie | Hobe Sound, Florida | 09/19/2019

SunCool Energy

I've always wanted to go solar and when I bought my house this is one of the first things I looked in to. Junior was so helpful the day he showed up and walked me through the process and how it all worked. And Kelsey was there at all hours of the day to answer any questions. I am super excited about being solar and truly pleased with SunCool's services. One happy customer here and love to tell everyone about them!

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Dustin | Port Saint Lucie, Florida | 09/13/2019

Easy process

Junior and Kelsey were and still are available whenever i had or have a question. The service goes beyond the initial set up. Completion of the solar panels were quick, even came back after the water tank was placed and put a drip pan per standard. Happy customer here...

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Aggravated | Saint Augustine, Florida | 11/13/2018

Worst work ever

Nothing but issues with my system, No savings in my electric bill. Never fully installed what Was paid for.

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2 comments >
Reply from SunCool Energy Company: This is not a real review / customer of SCE. We have called numerous times to SolarReviews but they refuse to remove FAKE review.
Reply from SunCool Energy Company: This is not a real review / customer of SCE. We have called numerous times to SolarReviews but they refuse to remove FAKE review.

D Salmasian | Jupiter, Florida | 09/08/2018

Great Customer Service!

Greg at SunCool walked us through the entire process. Very upfront about what can and can not be done with our system. Was very patient dealing with our local utility and inspectors through the permitting process. I would not hesitate in the least using this company for advice and install. Super professional and quality install. It looks and performs better than our expectations.

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Skana811 | Boynton Beach, Florida | 08/20/2018

Perfect!

Suncool has the most professional and awesome installers out there. I have done many jobs around the home and I can tell you that these guys are Neat, courteous and know their stuff! No problems with installation and the system works perfectly!

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Cher & Jim | Lake Worth, Florida | 07/13/2018

SunCool

We did a re roof on a shingle roof on which we had solar panels for 8 years. Another company had done the original job and they are no longer in business. I called SunCool and first we consulted with David and later with Greg, both being informative and helpful. They were willing to upgrade our system despite the fact that they had not done the original work. We used their advice and we upgraded our existing system by rewiring the panels, replacing 2 inverters with newer larger inverter and made our system battery compatible for the future. We decided on a new inverter because we had had to replace the Fronius 3 times in 8 years. Although this was done under warranty we have little faith in the refurbished Fronius we had so we opted to go with Sunnyboy on Greg's recommendation. We were able to use our existing panels which are still good and under warranty. They did not try to sell us anything we did not really need. One team took the panels down and another team, Manny and Steven, did the rewiring and replacing of panels on the new roof were courteous, efficient, competent and did a proper job in a timely manner. We now have no loose wires hanging down and everything is neatened up.

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1 comment >
Reply from SunCool Energy Company: Hi Cheryl,<br /><br />We just wanted to thank you for taking the time to leave such a nice review. It was a pleasure working with you, and we stand by our commitment to provide the best level of customer service that you certainly deserve! Thank you for giving solar a second chance! Wishing you and your family all the best! We’re here if you need us! :)<br /><br />Regards,<br /><br />The SunCool Family

Jon Williams | Pompano Beach, Florida | 07/08/2018

Excellent Job

Installation was flawless and I was very pleased with my new savings.

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1 comment >
Reply from SunCool Energy Company: Mr. Williams! We are just as excited about your savings as you are! Thank you for trusting us, and thank you for taking the time to write this thoughtful review! We enjoyed working with you, and we are truly so happy that you’re seeing the extraordinary savings! Solar is our passion, but happy customers are the greatest gift of all! Thank you again.<br /><br />All the best,<br /><br />The SunCool Family

Fort Lauderdale | Fort Lauderdale, Florida | 07/05/2018

Solar Panels

Greg and his team did an excellent job. They worked with our roofer to install a new roof at the same time we installed new solar panels.

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sharon04 | Micanopy, Florida | 05/01/2018

this has been a crap shoot for me

first we were set to 2 solar fans and a water heater then it went to 2 solar fans and some solar panels this did nothing for the bill it was a complete waste of time and energy and effort have made several apts with Scott to come back to check the system with not being able to show up

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

About SunCool Energy Company


At SunCool Energy Company, we are aware that solar energy is a relatively new technology that you may be considering for powering your home or business.

Our primary goal is to save our customers money through product knowledge and education of solar. With over 20 years of combined experience in the solar industry in South Florida, we guarantee our customers will have the most comprehensive understanding of their savings potential, financing options, and any tax incentives/rebates offered.

SunCool Energy Company uses state-of-the-art engineers and systems to design the most efficient systems for your home or business – each system is customized specifically for you and your families or company’s needs.

We take the utmost pride in our workmanship, and our installers are the most experienced and qualified in the State of Florida.

Office locations


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Florida - Boca Raton

113 NW 11th Street, Boca Raton FL, 33432

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Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Electric Power Association Solar Power World

Contact SunCool Energy Company


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Head Office
113 NW 11th Street, Boca Raton FL, 33432