Tom2811 | Laurel, Maryland | 04/18/2024
Seamless process from start to finish
The entire process was seamless. It was only 24 days from contract signing to authorization from the local power company to turn on the system. The installation, 30 panels, was completed in one day with no disruption to our normal daily family routine. Solar Energy World handled all the paper work and process including county inspections and coordination with the local power company to install the new electric meter. They also submitted the paper work for us to the Maryland Energy Administration for our state-funded solar energy rebate. The only time required of me was to sign all the necessary documents which were provided electronically. In summary, a five star experience from start to finish.
Suzanne Forry | Rockville, Maryland | 04/02/2024
Customer service has changed
Until the past several months, I was extremely happy with the service provided by Solar Energy World. Recently, customer service has become very poor. There are slow / no responses to emails, and calling leads to being sent around in circles. As I write this email, I am waiting to hear when/ if they will come to upgrade from 2G to 4G service. This is very disappointing.
Ajit | South Plainfield, New Jersey | 03/21/2024
SEW Near Perfect Solar Installation Experience
SEW did a great job in solar installation right from the initial consulting to the final installation. They were very responsive, willing to work with the clients on their specific needs, customization, etc. My solar advisor/rep was Katie and she is absolutely fantastic and did a perfect job in the right communication throughout this process. Katie took her time to explain the entire process and was regularly in touch with us till the installation was completed. We were probably one of the tougher customers to deal with and so we really appreciate all the patience and cooperation that Katie and SEW team showed. The installation crew was also very professional in their job. No issues at all. After the installation, we realized that our consumption meter was not properly activated. SEW responded very quickly to connect us with their service team to fix this. It speaks for their value of the customer even after the installation is completed!!! Highly recommend SEW for solar installation!!
Josh K | Lithia, Florida | 03/21/2024
David G. And Solar Energy World beat all expectations!
I have always thought about getting solar panels on my house but it was hard to make that initial investment. After months of research, reading hundreds of reviews, and speaking with multiple companies, I decided to go with Solar Energy. David G, my project manager, was outstanding. He listened to my concerns, was able to answer all my questions, and most importantly all ways picked up the phone or reached back out to me almost immediately. The process was so quick and easy, the install team was very polite and professional at all times and the panels look very modern. I didn’t get solar panels to save the world (although I am glad it helps), I got them to save my wallet from the greedy power company. I had know idea that leasing panels was even an option, but David walked me through the pros and cons of both. For ZERO money down, maintenance all included, my monthly lease cost is a fraction of my electric bill. Honestly, I wish I have done this years ago. At this point, I don’t know why anyone wouldn’t use Solar Energy World, and I highly recommend you ask for David G.
Manuel Galarza | Richboro, PA | 03/20/2024
Professional
From the first person I spoke with down to the install team, everyone was professional and helpful. Seth Tobin was our rep and he kicked things off by walking us through the process. Seth gave us payment options and made the process painless. We had an awesome install team that worked in the rain. And, Michael has been amazing in the final stages of getting our system turned on. We have already recommended Solar Energy to our neighbors.
Jacky Ang | North Port, Florida | 02/21/2024
Fonzie of Solar Energy World
If you want the best solar deal in town and great customer service, look for Fonzie (Alfonzo Rodriguez). He is the BEST!!! He was very informative, helpful, and friendly. I can tell that he is detailed oriented, committed and hard-working. He even helped us find a good home insurance. The whole process was stress free because he thrives to provide the best customer service experience. Thank you so much Fonzie.
Dario Mercedes | Land O Lakes, Florida | 02/19/2024
An excellent solar energy company
David Garcia (the sales person) gave me an outstanding presentation. David helped understand the advantages of installing a solar system on my house. Also, he clearly explained the whole process. The panel installation was completed quickly and professionally. The crew was excellent and knowledgeable. They answered all my questions. The job was done with the expected quality. I recommend Solar Energy World to anyone who's looking for a fair and honest company!!
Cheryp | Swedesboro, New Jersey | 02/09/2024
Misleading
I do t know if it’s solar energy world or sun run but we are paying for the panels and have been getting $170 electric bills every month. Not saving us anything. I’ve called and no one cares.
Melissa and Brian | Coplay, Pennsylvania | 01/17/2024
GREAT EXPERIENCE
Solar Energy is in NJ but services PA also. My journey to deciding to go with solar and to go with Solar Energy World. My neighbor got solar on her house. I had a lot of questions and she referred me to her company. I looked at this reviews and was not happy with other customers experience. So, I ventured out on my own looking for a solar company. I found Solar Energy World and I liked the reviews. I was so nervous about going solar and was very much on the fence if I should make this choice. I had a lot of questions that needed to be answered before I decide to go solar. When calling the office to schedule an appointment I told them I will not sign anything on first appointment, I just have questions and want information. Carson Landis was our sales guy. He came on time and on date as expected. He was very polite, patient and informative. I didnt have very many questions after he did his presentation. However, I did have follow up questions and he was happy to stay and answer them. I did tell him that I would not sign any agreement that night, He did not pressure us to sign or do anything. He was just happy to answer questions inform us so we can make the right decision for our family. By the end of the night, you would think my husband and Carson were good friends. He was very personable, and it didn't hurt that he use to play for Penn State, My husbands favorite team. About a week later, we were ready to move forward and everyone was there to help us at every turn. I never felt like once the papers are signed we are on our on our own. The installation was breeze and very nice men that was doing this for us. They cleaned up after themselves and was very efficient. Solar Energy stayed with us through the whole process, even up to the moment we flip the switch to turn on our Solar for the very first time. Carson and the ladies in the office was there to help us through it all... we figured today we will be saving $70.00+ a month in electricity and our electric company will be continuing raising their rates while we will be paying the exact same for the next 25 years. BEST DECISION WE MADE FOR OUR FUTURE, We appreciate everything you have done for us. Thank you. HIGHLY RECOMMEND
Kerri Ballard | Haymarket, Virginia | 12/12/2023
Morgan was our point man for our solar installation and he was the best! Friendly, knowledgeable, and extremely accommodating. We have recommended Solar Energy World to several of our neighbors because of Morgan.