disappointed_customer | Tracy, CA | 08/31/2021
Warranty work takes 20 days to schedule, system down month
Systems has been down for a month due to know faulty connectors. Will come replace with new connectors in 20 days. 2 months without solar in the hottest months. Will cost several thousand dollars of use. Disappointed as the system is only a few years old.
powerg | 07/11/2017
Disorganized, but eventually got the job done at quoted terms
SunPower was the right panel solution for my situation because of limited roof space which made the efficiency gains worth the significantly higher cost. SkyPower did deliver on price and timing, but was extremely tough to handle logistically because they were so disorganized. I ultimately got what I ordered, but it took a lot of follow through and re-forwarding of correspondence so make sure you save your paper work and read your contract closely. I have heard worse stories out there so it may just be an industry norm to be sloppy, disorganized and difficult.
Egore | Danville, CA | 07/01/2017
SkyPower Solar makes a medical Center owner very happy
Our experience with SkyPower Solar has been excellent from sales to construction to follow up! As a medical center we consume significant power with a significant electric bill. With our electric energy cost savings, the ITC tax credit and the accelerated depreciation, our pay back for the entire system is close to 3 years. As an added bonus the panels were installed on parking structures, which pleased both our patients and doctors. SkyPower Solar handled the whole project turnkey.
Solar convert | 06/28/2017
Walnut Creek home solar installation
Turnkey installation, right down to painting any exposed conduit to match the house. Their standard practice is to run conduit in attic space, but it has to pop out somewhere in order to interconnect with PG&E. Some companies charge more to run conduit in the attic. Not so here, standard practice. My salesperson was Janice. She was very knowledgeable and sold me the right design for my needs. What I like a lot about SkyPower is that they are local so I know that they are right down the road in the event I need some support post install. They are very responsive.
Simon555 | 06/28/2017
Excellent complete service
Took care of all permitting with the town and PG&E. Always available and prompt. We had some issues with PG&E (who doesn't?!) and they helped a lot resolving those. Would recommend unreservedly.
Neil Sitzman | 10/01/2007
John Lovitt | 09/20/2007
Sky power has done work with Habitat for Humanity, where I volunteer, and the experience with them there was a big factor
Tim & Nancy Bender | 09/12/2007
The pricing was competitive and the service was excellent. Once the contract was signed, my part was done. All elements of the project were handled professionally by Sky Power from homeowner approvals, installation, rebates and PGE. Skypower underpromised and overdelivered.
Paul Richards | 09/08/2007
The war for oil in Irag did it.
John Procita | 09/07/2007
We have had window, roofing, painting and concrete contractors at our house in the past two years. None of them were anywhere near as professional and proficient as Sky Power Systems was. They were on time, fast and left the job site looking better than when they arrived. They even made a last minute change to the installation that I requested without even blinking an eye. They could not have do a better job than they did!! The quick and efficient communication by Bob Winn at Sky Power Systems was the reason we choose them as our installation contractor for our PV Solar System.
bruceaeaslee | 09/07/2007
Stu Bowyer | 09/07/2007
Jeffry Tibbetts | 09/07/2007
Bob & Georgianna Waters | 09/18/2006
Very professional ... especially strong at helping us work through various system options, pro`s and con`s, etc.
Desiree & Steve Ralph | 09/12/2006
We would highly reccommend Sky Power. Same day response, very price competitive, Excellent
Jim Marquis | 09/07/2006
Steve Holman | 09/05/2006
I thought Bob was excellent. He was great at explaining everything to me and was VERY responsive to my inquires. That is the reason I chose him over another company. I would, and have, recommended him to others. The only issue that arose was during the installation process. It took longer than expected to install the panels because the sub-contractor he used was busy with other projects. Again, I would recommend Bob at Skypower Systems to anyone.
Peggie Howell | 09/02/2006
It`s been one year, and I am very happy with my decision. I talk about it to everyone, and have written a letter to the local newspaper, promoting solar power. I am an environmentalist. That was the primary motivation for me. However, I am now convinced that this was a financially prudent decision, as the cost of electricity goes up.
Richard Fleming | 09/02/2006
Tilman & Andrea Reinhardt | 09/01/2006
Edwin Bisek | 09/01/2006
Joe Marcelino | 09/18/2005
Dan Chung | 09/15/2005
I`ll contact you to help explain the metering again. Also, need help to explain the new paperwork I`m getting, showing pages of activity and a bill about $7. I don`t remember if the contractor charge you the full job amount, or the net amount after purchase incentives were deducted
Martin Barrs | 09/14/2005
Joanne Drabek | 09/13/2005
Michael & Susan | 09/07/2005
Kathy Harris | 09/02/2005
Matilda Butler | 09/02/2005
We have been concerned with protecting the environment for a long time and were simply waiting for the technology of solar to improve. PV with daily excess pumped into the grid rather than stored in a battery was exactly what we were waiting for. We weren`t influenced by any of the above sources. However, once we made our decision, we did use the Internet to find possible contractors.
Lipti Oh | 09/01/2005
Geoff Ralston | 09/01/2005
Nada Ballator | 01/26/2004
Andrew G. Salmon | 12/11/2003
1. In addition to the sources of information you mention, major physical exhibitions of equipment (with or without a marketing element) eg Real Goods at Hopland, or various environmental projects around the world, provide interesting background information and idea of what the equipment looks like. 2. RE incentives question, without the incentives I certainly would not have been able to afford a system on this scale (we have a 5KW photovoltaic installation), but I would have considered something smaller.
Hank Lewis | 11/23/2003
The electricity billing from PG&E was inaccurately explained. There was no mention of their basic charge (ca. $6/month. However, I discovered from PG&E that this charge would be extra only in the event that I needed no power in excess of what I would generate; it will be applied at year`s end to the cost of line power in excess of what my system generates.
Baltazar Gomez Jr. | 11/23/2003
Valerie Mih | 11/18/2003
Mark Chaitkin | 11/15/2003
They were very professional thrughout the process. We were especially grateful for their management of the inspections. They even cam out early to attach a ladder to the house so the inspector could get to the solar panels easily.
Kevin Sandle | 11/15/2003
Lee Busby | 11/13/2003
Nancy and Rodney Noda | 11/13/2003
PG&E made an error in the final reading of our old meter before we went up on time-of-use. Sky Power Systems sucessfully intervened when my initial complaints got buried in the bowels of PG&E bureaucracy. We don`t need any more dams or power plants in California. All new construction should be evaluated for solar energy. There are very few places where solar would not be cost effective, considering the ultimate cost of pollution by more traditional energy generation/capture methods.
Don Lee | 11/13/2003
Donna Knight | 11/12/2003