Pacific Solar Energy

My solar has been installed on my roof for over 2 months. Final inspection has been over a month and yet, my solar is still not turned on. So the panels are installed and providing power to the grid, but im not benefitting from it AT ALL because it has not been turned up on my end for some reason. For over a month now i have been talking to Pacific Solar and all they keep saying is that they are waiting on the PTO from SCE, which they told me when i signed up that the pto would take a week, but its been 6 weeks since my final inspection. The guy that signed me up has not replied to any of my text in the last two weeks and every time i call the office,they say they will call me back after they research why this is taking so long, no call back. When i chatted with the guy that signed me up over two weeks ago, he told me it was because the copy of my bill i sent from the beginning, two months ago didnt show my account number and name on the account, but if that was the case, which is needed to start installation, then why was i never informed of that issue? Resent the bill showing all necessary information over two weeks ago and still NOTHING, for something that is only suppose to take a week. No one there appears to be helping, only delegating the blame for why i am not turned on yet.

I`m very picky, but Pacific Solar Energy took it all in stride. Great to work with. They appeared to do a good job from an appearance perspective (I can`t really tell if their work was technically strong, but they were highly recommended to me by folks I trust) and they were very nice to deal with. Would absolutely hire them again. PSE worked through CC Energy. Together they were a great team. CC Energy handled the up front explanations, choices, etc., while PSE handled actual installation and permit compliance.

Pacific Solar is terrific. The owner and the installers showed the highest level of professionalism & courtesy. These guys have the know how and opportunity to install large commercial projects, yet they treated my modest home system as if it was the most important project in the world. For me this was primarily a financial decisison. In addition I feel good about helping make the US less dependent on foreign energy supplies. Being more self-sufficient is also an intangible benefit. If it were not for the rebates & tax credits, the payoff time would have been too long for me to do this project.

My general consultant Dick Hansen and the instalation contractor David Pascualy were excellent. Both are very customer sensitive and communicate well. A very good experience. I am an expert in energy issues so I needed no encouragement except price incentives.

David Pascualy from Pacific Solar Energy is a great person to work with. He has properly answered all my questions. I have evaluated five other solar vendors prior to selecting David and his expertise in this field is good. In the evaluation phase, I had a concern about securing the solar panels to the roof and making it water tight. My roof has metal shingles with wood shake below. David called the vendor who installed my roofing and verified that the technique was sound. This process gave me a good feeling to see David is checking the solution by verifying the methods with other experts. Throughout the installation, we had daily communication over the phone or at my home as to the status of what is going on. His work team was professional and polite. They would make sure we were notified if they wanted to come into the house. Unfortunate, they did not speak English so I could not communicate with them better. After the installation (late Friday), David made a special trip on Saturday to make sure the system was operating properly, we needed the sun. In the next few days, daylight was shorter and the sun was striking lower only to my surprise that several of my neighbor tall trees were casting shadows. David proposed to rewire the individual panels differently, trying to reduce the effect. David completed this task in one day, but the result was a wash. However, the idea that David would follow up on a potential better configuration and performed it shows that he is really thinking about his work even after he has completed it. I don’t think large vendors would be so nice as to try this. David wants to be perfect. The rebate went smoothly only because David did all the work. Besides compiling all the forms, getting my signature, and submitting them, David would track the status and periodically call or email me to keep me informed. David is a personal person and he is very easy to talk to. I would definitely work with him again.

My system was installed in 1998 (by a different installer)-- this project was to convert the system from having batteries (for backup), to not (the batteries had died). It involved converting from a 48V system, to a 200+V string inverter. I live in Spain, so all communication was remote/international, and I`m very happy with the result. My system was originally installed in 1998 ...

David is very knowledgable on the product. I felt confident he knew just what he was doing, and he did. Our system works great! I recommend Pacific Solar Energy. Everyone needs the opportunity to have (eventually) free green power. It just costs too much money for most those I know ...for now.

Excellent work performed. Did a great job laying out the options of PV panel in conjunction with replacing my Pool heating panels.

Very knowledgeable, very professional, very accomodating in working with the general contractor on site The major factor for using renewable engergy is the environsmental benefit.

David did an exceptional job from the start to finish Some of the questions regarding permit did not apply for pool solar heating

David was fantastic. We could not possibly be any happier.

In an industry where poor customer service is prevalent, David & his team excel & exceed all expectations. Our contractor expectations are higher because of his performance. Way to raise the bar, David!

It was an absolute pleasure to work with Pacific Solar. Everyone was professional and provided quality service/work. I would be happy to refer Dave & Pacific Solar to my friends. We are enjoying our poll more than we ever expected! Thanks, Leslie Suh

New solar pool installation in Pleasanton, crew was excellent, cleaned up the jobsite daily, polite, and timely. Very neat work. David was a joy to work with, I had some unique issues such as can lights in a vaulted ceiling, and he took measurements and was careful to protect the property. He also came to the jobsite several times daily to check on the progress. I would highly recommend Pacific Solar Energy.

I definitely recommend this company for pool solar heat installation. They were wonderful to work with, and kept me informed throughout the process. We intalled solar heat for a swimming pool in order to use the pool more in the summer without using PG$E energy.

Looking forward to a complete system upgrade next year. Easy team to work with.

i have hired many contractors/companies in the past and by far the work completed by this company is the best. I have recommended this company to a neighbor & would do so again.

David from Pac Solar is a very professional and nice and fun guy to work with, and someone who stands way out from the rest of the companies and people I have had working on my house on various projects. I will refer David every chance I get !

David from Pacific Solar was very informatiive and helpful. He walked me through and explained how the solar panels work and what bebefits I would receive from installing the system. He also consistently checked back with me to ensure everything was running fine on the system. He assisted me with other questions I had about my pool that was not related to the installation of the solar panel. He came back to my home and checked the equipment on multiple occasions and advised me of any issues and corrected it right away. It was a pleasure for me to work with him and I would highly recommend his company to my friends, family, and anyone who is looking for quality, knowledge , and service.

This was the most professional person I have dealt with during my `whole house` remodeling project began.

David Pasqually runs a top notch company. He personally comes out to inspect the work and does quite a bit of the work himself. He follows up in a timely manner and gets the job done right. I`d highly recommned him over any of the larger Solar companies in the East Bay.

The most honest and professional contractor we`ve ever dealt with since becoming homeowners six year ago and we`ve dealt with many covering almost all areas of our homes. He also went out of his way when obstacles occured. Seriously, you can`t go wrong with David. Highly Recommended!!

Dave explained everything to us, even when we still had questions he replied promptly. He had great follow through. The worker was also very neat and quick. I would definately refer others to Dave. We have not been able to use the pool because the weather has been poor, but the pool based on our temperature gauge has gotten warmer.

Everything went very well. Extremely knowledgable salesperson, very neat and professional installation staff. A great experience. I would recommend them to a friend.

Pacific Solar was a pleasure to work with. They were fast, efficient, friendly, affordable and helpful with all questions asked. Highly recommended! Pacific Solar was a pleasure to work with. They were fast, efficient, friendly, affordable and helpful with all questions asked. Highly recommended!

Pacific Solar Energy did a superb job in both the selling and installing of the system. This is the second system we have installed (new home) in 10 years, and it was by far much easier to deal with them, in particular the owner, David. He was very knowledgeable about solar in general, and explained in detail what needed to be done. Kept us informed all the time and was a pleasure to do business with.

This company was a pleasure to work with! Installers were very clean, always left my yard picked up and safe. David always let me know when to expect them and what they would be doing. The system looks great and seems to function perfectly. Very competitive pricing made the experience even better. Thanks, David!

We are happy to find David, the founder of the company to install our water heater. We would highly recommend him to others.

The company was very informative and upfront on the system and cost involved. There were no `hidden costs`. In fact they added some minor items at their cost. They were very professional and punctual in competing the project. I am a new home owner and this is my first home with a pool. Not only did the company take the time to explain to me how to care and maintain for the solar heating system they also took me through all the other issues relating to pool maintenance. They treated us as family and I have no problem recommending them for installing solar heating. Great work at a great price. Very professional. Highly recommend!!!

I was extremely happy with the professionalism, crew, the care taken of our roof, and above all Pacific Solar made sure we were satisfied. The product is great because Pacific Solar used a solar calculator which made it clear what would be installed and what the costs would be. The Pacific Solar price was excellent especially compared to other estimates we had and the installation was superb. Overall, great conractor, great price!!

Outstanding project management. David Pascualy went out of his way to communicate every step of the process, and follow-up was excellent.