G3 Solar

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Updated: 05 February 2024
Installer

Installing solar since 2017

G3 Solar logo

3.10 from 28 Reviews

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G3 Solar reviews


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3.10

Avg. rating

Breakdown of consumer reviews

Sales Process

3.2

Price as quoted

3.6

On schedule

3.1

Installation quality

3.6

After sales support

3.3

Latest good review thumbs up

Mr genie | Nampa, Idaho | 11/12/2023

The process was easy and panels went up quick. Very happy

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Latest bad review thumbs down

Cheryl H. | Reno, Nevada | 03/13/2024

RUN AWAY AS FAST AS YOU CAN

Installation occurred in Reno, NV. They have only gotten 2 things right during this disaster, taking my money and giving me tax documents to file with my income tax return. Their customer service is non-existent! I paid extra to have critter guards installed on my panels due to all the pigeons in the neighborhood, they forgot to order them and had to wait an extra 6 weeks before they were installed. They did not submit the correct paperwork to the Energy company which delayed connection by 4 weeks. Connection has happened and at any given time 2-5 of my 12 panels are not connected or have NOT produced any electricity in the last 6 weeks. Any calls or emails to customer service go unanswered. Everything has been blamed on a nameless "project manager". I don't think there is a project manager because anyone who takes the job probably sees the cluster they are walking into and quits very quickly. Anytime someone shows up to fix something, I have no notice. They just randomly show up on a day, state they are here to fix something and there is no one here. In their mind, they are doing their part and putting the blame on me because I am not available to let them in. However, I can't ensure someone is home if I don't know what day / time they are scheduled to show up. If I ran a business like this, I'd be out of business quickly. What is really sad is we were looking to do solar install on 2 more properties and will not use them at all.

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Lynn Minedew | Reno, Nevada | 02/05/2024

No Honesty! No Follow-thru! RUN! Sleezy!

We started this farce in July 2023. One delay after another, poor paperwork, employees who cannot help to simply change a name on the paperwork that should not be there. Nothing but a run around and one excuse after another. Now we are paying for the system and the full power bill because, G3 doesn't care, they got their money and the finance company wants theirs's. If this situation is not resolved we will be reporting them to the Nevada Construction Board, Elder Protective Services for fraud, the Better Business Bureau and any other governing body we can think of. No info for tax credit, Smart Thermostat not installed. We were also told the payment would stay the same throughout the loan but, it appears G3 did not consult the finance company about this untruth either!

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Jessie N | Silver Springs, Nevada | 11/03/2023

This solar company made a small mistake, and then fixed their mistake right away. They took full responsibility, and helped in every way they could. They were very respectful. And one of their employees personally gave us $275 out of their own pocket just for the inconveniences. I’d recommend them to everyone I know.

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Trish Ryan-Whipple | Sparks, Nevada | 09/18/2023

Dishonesty and shady business practices (on their best day)

This organization was the prime contractor, subbing work out to a local organization Reno Solar. From the get go this organization has not maintained sensible and accurate engineering for our solar project, which had led to multiple delays and inaccuracies within the contract itself (and leading to questions regarding the validity of our project). Finally, after 12 painful months of dealing with this organization and their atrocious level of project manager turnover (6 project managers for our project in the course of 12 months), our solar system was turned on. Since then, after being provided empty promises of compensation for not only the loan payments we'd been paying for (despite having a non-operable system), to then being told we would be compensated for time between our authorization to operate and when G3 could actually pull it together and turn the system on (again, delays due to engineering errors on their side of the project), G3 has not come forward to make good on any of those promised items. Now, they have not provided all of the appropriate project close out work and routinely dismiss my and my husband's communication with them. For any consumers considering working with them, avoid this organization at all costs. The only appropriate retribution would be to see them go out of business.

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Mabush | Sparks, Nevada | 09/04/2023

Buyer beware

I have had solar from G3 for 3 years I am sorry I fell for their sales tactics. I complained and the said it wasn’t working properly so they supposedly put in a new part. I have yet to have a credit on my NV energy bill. They tell me something is not right. G3 said 23 panels would do the job well it hasn’t. I now have a bill for the solar panels and a bill to NVEnery. I have had so many people handling my account with G 3 and trying to get a call back is a joke. I also called NVEnergy and the tell me it has nothing to do with them. Fully research solar and the solar companies before you make the same mistake. I am not happy at all poor customer service and no accountability.

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Judy Hanson | Nampa, Idaho | 02/16/2023

Wont Call Back

Hate to leave bad review but that seems to be the only way we can actually anyone to reach out to us. We have been trying to contact Cayden and or Bob his Manager and NO ONE Calls Back why? I wish I had not done this. Thank you .

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G3 | Meridian, Idaho | 10/27/2022

wish I would have done it sooner

I can not believe how incredible of a deal this is. This company made it so smooth and seamless and blew all of the other companies that quoted me out of the water. I am saving so much money and that is not including tax write off. All of my friends and family are using G3 now and some of them it was too late. However G3 was still able to add a couple panels to my neighbors house to improve his situation and he is so bummed that he did not use them for the whole thing.

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JB | Dalzell, South Carolina | 09/20/2022

Terrible Investment

This was the worse financial I've ever made. I am not saving absolutely any money or getting solar panels. The government and these solar panels lied and made everything sound good when in actuality it is a big SCAM! I am still paying a monthly electricity bill plus thousands of dollars to pay off the cost of the panels. I never received a credit back during tax season from the Federal or State! Also you cannot sell your house unless the next homeowner agrees to buy them from you.

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Chris Blume | Williston, South Carolina | 03/02/2022

Hate to leave another bad review but that seems to be the only way we can actually anyone to reach out to us. We have been in contact with Kenny several times and the only thing we get is an personal excuses on why he has not reached back out to us. We would really like someone to contact us for the battery back up system that we have been asking about for about 4-5 months now this go round. Thanks!

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SJL | Hooper, Utah | 10/09/2020

Stay away - No integrity

I paid this company $73000 and gave them many months to install before the hot weather hit. That was the whole point in buying PV. Our house is large and cooling it is expensive during July thru September. They were slow, they came by many times with incorrect parts, they made excuses, and ultimately they cost me an additional $2000 in electric bills because they couldn't finish the job on time, and we all know how hot it was this summer. After all of the broken promises and failures, they offered to compensate me a measly $300. When a company takes $73000 to do a job, and it's not worth it to them to compensate the customer for their failures, it speaks volumes to their lack of interest in customer satisfaction. On top of that, they inspected the roof and said it was fine. Then the installer showed up and said it definitely wasn't. They can't even agree within their own ranks. I don't recommend this company at all. They lack integrity.

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Todd | Orlando, Florida | 08/27/2020

G3 helped me get all the best components from several sources

After our consultation I realized that G3 has an advantage over the other companies I have received quotes from. G3 has access to parts from all the major companies so they are able to build the truly best system on the market. I am very happy with my experience so far.

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Office locations


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Utah - Lindon

272 W 200 N, Lindon UT, 84042

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South Carolina - Columbia

1825 St Julian Place 11C, Columbia SC, 29204

Contact G3 Solar


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Head Office
272 W 200 N, Lindon UT, 84042
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G3 Solar