Fozzie | Fredericksburg, Texas | 11/09/2017
solar process
The process has gone smoothly, but has been slow. Lots of time before each step has been done and completed.
L1974 | Fort Worth, Texas | 04/12/2017
Removal of panels
We actually had envismart uninstall solar panels that were on our house sold to us by a previous company. They just reinstalled them for us and really helped us. They also provided us with some home automation products.
Pissed | Houston, Texas | 02/14/2017
Dishonest Company
Was promised money incentive in writing for signing documents before work was done and for electric bill. I have called, sent email and to no avail can not get the problem rectified. The people that work at this company is not honest. Please do no use EnviSmart. They promise things and don't back it up.
Bad Solar | Tioga, Texas | 01/29/2017
Only wants your money
We were promised a few things from this company. They did NOT deliver and are impossible to get a hold of someone after you do your part. They coach you on what to tell the finance company so that "they can place their products sooner". IT's all a lie!! DON'T USE
Dallas50 | Wylie, Texas | 12/22/2016
Poor service
This company seems to be interested only in getting your money and then ignoring any and all requests for help. I wrote to several employees, customer service and left voice messages, ALL of which have been ignored. Only one employee was responsive to my increasingly agitated requests for some kind of contact. RUN away from this company.
SaBigDog | Montgomery, Texas | 12/09/2016
DO NOT USE ENVISMART
this Company apparently is all about just getting your money. After the last check is received they basically shut down the phone lines and emails. They will not respond to any attempts to contact someone to finish the job. Their phones are now answered by an answering service who just tells you that they will forward your request. You will never get a return call. Once installed they advised that they were done and the system was running. After two weeks i found they did not activate the system, do a final check or they would have found a panel that was not working. So far three months and still not working correctly because no one will come out. This company DOES NOT have any customers service. Promises made by the Sales Person were not met and at no time did they ever explain the system to me.
Rippedoffsolar | Terrell, Texas | 10/08/2016
Run!
The customer service is non existent!<br />The sales pitch promises way more than the production you get from the panels!<br />No one will return calls or emails or even texts!<br />I got charged 38K for 850kw of production per month when I use 1200 to 2000 depending on time of year.<br />Look up Global Efficient Energy, its the same company! BBB has Alert not to do business with them, wish I would have found that before signing and accepting installation!<br />I have no clue if they quality of installation or performance of the panels is good because I have no way to see if they are all working.