Bison Roofing & Solar, LLC

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Updated: 22 September 2021
Installer

Installing solar since 2005

Bison Roofing & Solar, LLC logo

4.04 from 24 Reviews

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Bison Roofing & Solar, LLC reviews


4 stars

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4.04

Avg. rating

Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.8

On schedule

4.5

Installation quality

4.8

After sales support

4.0

Latest good review thumbs up

Greg | Fort Lauderdale, Florida | 05/23/2019

Ninjas

The crew showed up worked quietly, neatly and efficiently. The panels look great, the installation is flawless and the Ninjas on the roof were in and out of here before I knew it. Living in South Florida this is actually unheard of. Don't look anywhere else. Bison is THE Solar Panel company you need.

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Latest bad review thumbs down

C R | Fort Lauderdale, Florida | 02/28/2024

AVOID THIS COMPANY - ABSOLUTELY HORRIBLE

I was in the market to purchase a new roof for my mom's house. I chose Bison, mostly because of their reputation, as their price was higher than others, I figured pay more for quality and peace of mind. However, we were duped. Comparing to the other reviews here, we must have just been unlucky with the staff we got. It started with many lies and miscommunications from their salesperson, Michael Ricci. After the delays, we still moved forward but requested not to have to deal with Michael anymore as he just says what sounds good, but not what is true. First let me start off by saying that this is an old house, and we are aware that unexpected situations may occur that lead to more expenses, especially once the tear off of the old roof begins as that's the only way to find out. For example, begin tear off to find rotted wood that needs to be replaced. Totally understandable and we were prepared for that. There's the main roof (sloped) and 2 add-ons, the laundry room and garage, both with flat roofs. Both the garage and laundry room had leaks, the main roof had no leaks, but was old, so figured it would be best to just go with a completely brand new roof instead of repairing the leaking areas. Before the job began, Bison sent Clay Thomas to do an inspection. At least 2 other staff from Bison had also been to the house. No issues. Ready to start, so they said. As soon as they begin tearing off the garage roof, one of the staff walked inside and notice the beams across the ceiling and how they connect to the wall and said the structure is dangerous and they must stop the work. The area in question is very visible, nothing hiding it. So there's NO EXCUSE that this didn't come up during the inspection. They refused to continue working on the garage roof, telling us we need a general contractor and left left the garage roof now more damaged and leaking in more places than before. Absolute negligence on their part. Why? Because they knew this would delay, postpone, or cancel the job. The proceeded with doing the rest of the house. The sloped roof seems fine so far. However the new roof on the laundry room is now leaking worse than it was before. Water got in to the ceiling light and burnt out the electrical line, not just the light. They said they would send an electrician and never did. And they are not honoring the warranty. A brand new roof shouldn't be having leaks the same week the job was "completed." Now, my mom and grandmother are without light in the laundry room since October. I'm very limited on how much I can help as I'm living in Australia. After the back and forth about the garage, they seemed to have just did a rush job on the rest of the house. They left a mess. They broke the gate on the side of the house, along with part of our pavers and concrete dividers in the front yard when they pulled their truck up to the house over the yard instead of using the driveway. These just a few of the minor issues. The main issues are the negligent inspection which lead to an even more damaged garage roof and a new roof on the laundry room that has been leaking since day one. They have horrible communication, even the owner Elie clearly does not care as I've emailed him several times just for him to ignore us. Completely unprofessional. Instead of replying and trying working things out to try to come to a mutually acceptable resolution, they had a lawyer contact us. Our lawyer responded, and guess what. Their lawyer ignored us too, just like Elie. Seems to be the common theme around there. They have no accountability and take no responsibility in their actions, and have no interest in making things right or honoring the warranty. I had no intentions of not paying them. I tried to do something nice for my mother and it has been an absolute nightmare. There were many more issues. I will be posting online more details along w/ pictures soon. If you hire Bison, make sure to avoid Michael Ricci & Clay Thomas. You might have a better experience. But, expect delays and to be ignored once they deem the job as finished.

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LWB | Lake Worth, Florida | 09/22/2021

Horrible company

Terrible customer service from day one, the owner actually cursed me out in an email that accidently got forwarded to me when I was asking for a copy of my contract (which they can't find!), and needed a part replaced. I have been waiting on a simple part to be replaced since June and it is now mid September, this is what it's like to do business with these amateurs. Run away as fast as you can.

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T.O | West Palm Beach, Florida | 09/19/2018

Excellent work and customer service

I very happy with my solar panel installation so far. The panels are up and the electrical work is done. Just waiting for the inspections. I have to say how pleased I am with the service. The system was installed sooner than expected and the customer service is great. Every time I have a question or forgot something there is always someone to give me an answer. I never have to wait more than 2 days for a reply. Everyone is so nice too. I have had installs done by some big box stores for jobs half the size of this one and they have never had the customer service or quality of work that Bison Roofing and Solar has.

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Angie Garibe | Pompano Beach, Florida | 03/21/2018

A great company

This company is amazing! Out of the 3 solar companies I met up with this one was the most helpful and professional. They showed me all the benefits I could have, it was great.

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Brandon K | Lake Worth, Florida | 03/20/2018

Highly Recomend

This company was great to work with. Because I got a roof and solar I was given a fantastic price. I had other proposals and they didn't compare. Everything went smooth and I am saving a ton of money.

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Eleazar | Fort Lauderdale, Florida | 11/07/2017

Roofing and Solar

We had a great experience. JR Bogard was amazing. He explained everything from beginning to end. He is very professional and knowledgeable.

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TonyGreene | Lake Worth, Florida | 09/17/2017

Solar Panel Installation

Thank you Bison Roofing and Solar, our solar panels survived Hurricane Irma without a scratch!!! So very impressed with the quality of the panels and workmanship of your installers. They know what they are doing for sure!!!!<br />We highly recommend Bison Roofing & Solar. Their team, Adam, Fernanda & Dan are very professional, knowledgeable, experienced and clearly communicated what to expect during the entire solar installation process. We felt they had our best interests in mind through engineering, permitting and installation of our 11.6 kw system. They worked with our metal roofing manufacturer to engineer leak proof attachment points for our metal roof. Bison Roofing & Solar went the extra mile to protect our expensive roof.<br />We are very impressed so far with the performance of the solar panels and are looking forward to saving money with our electric bill.

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Ftlaudjohnny | Fort Lauderdale, Florida | 07/21/2017

Pretty damn excited!

Pretty damn excited as today is our first day of "generating" our own electricity! Special thanks to our good friends Adam Coughlin and Kim Coughlin at Bison Roofing and Solar. True professionals who know what they are doing and who took great care of us. Friends, come see our new PV System and I'll hook-you-up with Adam. You'll be impressed with him and all of Bison's products. The generous tax credit won't last forever. And now back to watching our meter "spin" backward!

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561DaddyLac | Wellington, Florida | 07/17/2017

Shop no further!

Bison Solar and Roofing is awesome! From the day we talked to Andrew at the Palm Beach Home Show, to the day we went "live" - the service we received was unparalleled! We interviewed 5 different companies and we are so pleased we stuck with our gut and went with Bison. I will be recommending them to anyone and everyone we can!

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aldo | West Palm Beach, Florida | 04/28/2017

Aldo Tammsaar

Just got 11,6 kW (40 panels) installed today! Professional company with the best price on the market! Checked all suppliers, they just try to overcharge... Good investment, I recommend to everybody in Florida- this is the SUNSHINE STATE and Bison Roofing & Solar is your only right partner here!

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Jen H | Debary, Florida | 02/15/2017

Roof replacement

Bison's overall service was flawless. The customer service, ability to make contact with someone, response time, prompt start & timely completion was impressive. It was a blessing to have something that could potentially be so complicated, so stress free.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Energy audits

Energy monitoring

About Bison Roofing & Solar, LLC


Solar electric and Reroofing specialist.

Office locations


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Florida - Oakland Park

4750 N Dixie Highway Suite 8, Oakland Park FL, 33334

Certifications


Better Business Bureau Solar Energy Industries Association

Licenses


FL - CCC1330350

Contact Bison Roofing & Solar, LLC


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Head Office
4750 N Dixie Highway Suite 8, Oakland Park FL, 33334