Alder Energy Systems

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Updated: 08 September 2017
Installer

Installing solar since 2010

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4.56 from 20 Reviews

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Alder Energy Systems reviews


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Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.8

On schedule

4.7

Installation quality

4.6

After sales support

4.8

Latest good review thumbs up

WA_CHS | Charleston, South Carolina | 12/18/2017

Alder was great to work with

I got a small residential rooftop solar system installed by Alder and they were great. In the sales process, they were very professional and attentive to any questions I had. Communication was good while the system was getting permitted and while we scheduled our installation. The installation went smoothly and the crew was friendly. I got the system turned on quickly after installation and I am now producing my own power and it feels great.

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aaronw | Charleston, South Carolina | 09/08/2017

Great experience in West Ashley

VERY happy with our solar system and service we got from Alder Energy. I got quotes from several other companies, and one was priced pretty much the same as Alder, but none went the extra mile up front to ensure they were giving us an accurate picture of how many panels would fit on our roof. The other companies used Google Earth exclusively to estimate the size system we'd need. But Benny from Alder went up in the attic with a tape measure and essentially mapped out how the installation would work *before* writing up an estimate (which ended up being spot on of course). One other company underestimated the amount of panels that could fit on our roof (based on the Earth images, of course) , and subsequently tried to sell me on putting them on the front of my house (something our HOA forbids). He even talked about how they had lawyers that could force the HOA to allow it, which I really didn't care for. On the other hand, Benny was able to maximize the space on our roof without adding panels on sections of our roof that wouldn't provide efficient energy production (as opposed the layouts in the other guys' proposals). At the end of the day, our system was spec'ed out to generate 98% of our last years energy consumption (it had to be under 99% or under to qualify for the SCE&G incentive). A few weeks after the system was install, Alder detected that one of the panes wasn't producing as much as it should using the only monitoring system that's included with their service. They called me up, let me know that someone would be coming to replace it, and they resolved the issue without me even being home. On top of that, Benny checked in with me months after the installation and reported that the system was producing 12% more that the estimate. I could not be a happier customer.

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HugeFanOfAlderEnergy | Charleston, South Carolina | 09/08/2017

Not a Single Regret

Alder installed our residential rooftop system in Charleston SC in the early winter of 2015-16. It was, and remains, one of the two best business transactions we've had in Charleston. Alder proves their accountability in every transaction we have had with them. To my way of thinking, Alder's strongest asset is thoroughly trained salespeople who understand thoroughly how their systems work, and who are trained to promote their sale not by hype or "fake" information but by documented information about both system and finance that we as customers have absolutely been able to "take to the bank."

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Reduce carbon | Charleston, South Carolina | 08/17/2017

Hugh G.

Alder energy recently installed a residential 8KW and I could not have been more pleased with the entire process. This is the second house that I have equipped with solar panels so I was very informed prior to working with Alder and their knowledge, professionalism, courtesy,technical expertise,and installation was top quality. I can recommend them without hesitation and that is not something I usually do.

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Gringa123 | Mount Pleasant, South Carolina | 12/02/2016

Great service and value

I worked primarily with Benny for the design and install. He was very professional and always willing to discuss my questions. They did the initial assessment and drawings in Oct timeframe and my panels were installed in March. They were inspected and turned on quickly, though they told me that these times vary depending on the power company and demand. The panels are performing within 5% of the estimates I was given. Overall I'm very satisfied.

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Solar Evangelist | 09/28/2016

Very pleased

The decision to go solar took some time. Craig Knowlton at Alder Energy took the time to answer all of my questions promptly and professionally. He knew his product and was able to explain the system. The installation crew did a great job. A small problem with the meter box was corrected promptly. <br /><br />Can't say enough great things about this company.

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rcorley18 | Beaufort, South Carolina | 08/18/2016

Excellent company

The sales person and installers for Alder energy were professional and very knowledgeable. The estimate they provided concerning production of power has been accurate so far. My residential system went into service in late June 2016 and I've had no problems. Enjoyed dealing with them.

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YellowCorvette | Greenville, South Carolina | 05/16/2016

Residential Solar Panel Installation

I couldn't be happier with Alder Energy. They were very patient with me and took all the time I needed to answer my questions. Once I signed the contract, they made it extremely fast and easy to get documents required by my electricity provider signed (they used an electronic document signature process). Once the installation date neared they did a great job of keeping me up-to-date and telling me exactly what to expect and when. The installers were very professional and didn't let the weather (snow flurries) slow them down too much. If I had a question, they would stop what they were doing to answer it and did not go back to work until it was fully answered. Then, before they left, they made sure I understood what to expect from the inspection process through the electricity provider installing the final meter and giving me permission to turn the system on. My system has been active for more than 2 months and the electricity generated meets or exceeds what the contract said it would. As I said at the beginning, I'm very pleased.

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Shota | Charleston, South Carolina | 05/07/2016

Alden Solar

I'm more than pleased with the solar panels installed on my roof. The salesman/representative Bennie was knowledgeable about the product as well as helpful with navigating the pros and cons of purchasing outright vs. financing and understanding the tax implications. The installation itself was quick and easy and not at all intrusive or inconvenient. The best part was receiving the first electric bill. A negative electric bill--are you kidding? Then the next month, another negative bill! Perfect, plus I hope I'm doing my little bit to make the world stick around so my grandchildren's grandchildren will have an earth to live on.

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dr mc | North Augusta, South Carolina | 03/11/2016

Let the Sun Shine!

If you are thinking of going solar in SC, I recommend Alder systems.<br /><br />Craig Knowlton at Alder 'sold' me my home solar project. He used web-based global imaging to estimate how many panels I would need to generate 95% of my electricity costs (in an all-eclectic home). And provided the cost information. Basically, the savings in electricity I gained, along with tax breaks, would offset, over a 10 year period, the borrowed cost of installation. So he said. I wondered if he was accurate. He was, I now estimate. In fact, I postponed this review until I could confirm that he was right about the energy yield of my solar system, etc, and he was: 95% of my consumption is covered and so is my loan. Thanks Craig!<br /><br />And also a BIG shout-out to the installation crew, Jonas, Josh, and Stu. Real professionals, witness the install, and great guys to talk to as well. And to Max, the 'project' manager who patiently answered all of my dumb emails.<br /><br />I feel great about this, partly because I'm generating energy, and also because it was a pleasure to deal with these guys....

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Rolly | Summerville, South Carolina | 02/24/2016

Home Solar Panel Installation

I had an excellent experience with Alder Energy System. The sale person was very thorough and explained to me the advantages/disadvantages of having solar panels installed on my home. He also kept me updated on the process. The staff that installed my panels were very professional and were also patient in explaining what they were doing.<br /><br />I recommend Alder Energy System if you are thinking of installing solar panels to your home.

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South Carolina - Charleston

495 Jessen Lane, Charleston SC, 29492

South Carolina - Charleston

495 Jessen Ln, Charleston SC, 29492

Contact Alder Energy Systems


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Head Office
495 Jessen Lane, Charleston SC, 29492